Think Win/Win can be defined as “Having a frame of mind and heart that constantly seeks mutual benefit in all human interactions.”
KCP’s example of Win/Win is “We balance between courage and consideration. To go for win-win, we not only have to be empathic, but we also have to be confident. We not only have to be considerate and sensitive, we also have to be courageous.”
We show our caring by asking good questions and by not assuming things (considerate). We show our attention by listening attentively with an open mind (considerate). At the same time we show our confidence by coming up with agreements or solutions mutually beneficial to both parties (courageous).
Win-Win means you have a heart for mutual benefit (intention and desire). You understand unwise selfishness will not last long because your Emotional Bank Account will be in negative value in relationships by only looking out for yourself (knowledge). You have agreements or solutions at the beginning of the relationship that are mutually beneficial and satisfying (skills). Intention, knowledge and skills are the three ingredients that you need to achieve a Win-Win relationship.
The 7 Habits of Highly Effective People book talks about three characteristics that a person or organization possesses to solve conflicts with a Win-Win attitude.
- Integrity: sticking with your true feelings, values, and commitments
- Maturity: expressing your ideas and feelings with courage and consideration for the ideas and feelings of others
- Abundance Mentality: believing there is plenty for everyone
Everything starts from a good intention and motivation (why). When you know you have a mutually beneficial intention you will be considerate as well as courageous to come up with a Win-Win agreement (balance and synergy).
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