What People Say About Us
Your customer service continues to be excellent and I really appreciate your entire team
A testimonial from our happy customer
Leo and customer service were great. Really appreciate your expediting my order and working with my Dr,'s office
A testimonial from our happy customer
Rachel Vardeman had helped me over the years and she is a jewel. Rachel has become a friend, as well as a superior representative for Key Pharmacy for her kind and efficient help over the years
A testimonial from our happy customer
She has always gone the extra mile. Thank you for being the pharmacy you are
A testimonial from our happy customer
I've used two other compounding pharmacies in the past and yours was the best in all areas!
A testimonial from our happy customer
Very happy with all the staff from the pharmacist to the checkout professionals. My cat loves you guys too ! Thanks for answering my many questions and being there for us
A testimonial from our happy customer
Always enjoy the fast respnose; efficient service when I call for a re-order
A testimonial from our happy customer
The employees of Key Compounding are always polite and willing to help with any problems and any questions you have.
A testimonial from our happy customer
Your customer service continues to be excellent and exceed expectations. I appreciate your staff very much.
A testimonial from our happy customer
I have been a customer for about a year know I myself get prescriptions and my husband and key Compounding pharmacy has been amazing. The staff has always been so helpful and on top of it.   Thank you
A testimonial from our happy customer
There are a few compounding pharmacies in the area but you are the only one I know of that does liquid serum. You're my go-to place and I appreciate your service.
A testimonial from our happy customer
Actually we have yet to fill the prescription. I have made an inquiry. Next step is to contact my doctor. I am impressed with the quick response to my email
A testimonial from our happy customer
I was required to find another pharmacy because for some reason related to new regulations the pharmacy I was dealing with could no longer fill my prescription. Key Compounding Pharmacy was very very helpful in every regard helping me to transfer my prescription and get it filled and shipped to me. The only comment was that I figured that due to regulation  I would have to pay more and indeed I now do
A testimonial from our happy customer
I think you guys are wonderful, helpful, always been courteous and listen. I have nothing but praises for every staff member at Key Pharmacy. I'm so glad your there.
A testimonial from our happy customer
Thank you for being so reliable and friendly with each and every transaction.
I appreciate doing business with Key Compounding Pharmacy.
A testimonial from our happy customer
I have talked to several staff members; they have always been eager to help and very caring.
A testimonial from our happy customer
Thanks to everyone one there for all the help you give me every time I order. I especially am thankful to Rachael for getting my meds ordered twice a month for my cat TIGER.
A testimonial from our happy customer
She has helped me many times to ensure I get my time sensitive meds on time to my home 2 hours away. I appreciate every ones time and kindness through this learning curve I'm going through. Happy Holidays to everyone at Key Pharmacy !!
A testimonial from our happy customer
Key Pharmacy service is always prompt, courteous and professional. I've been ordering my compounded prescriptions from you since 2002 or 2003 and have always been pleased with my prescriptions and your service.
A testimonial from our happy customer
I've purchased compounded prescriptions from Key Pharmacy for well over 10 years. You are a special pharmacy that includes the best service and kindness of any place I've ever shopped.
A testimonial from our happy customer
As far as I am concerned, from all personnel working in Key Pharmacy that I have come in contact with, all have responded very professionally, cordially, promptly and kindly to all my medicinal needs!
A testimonial from our happy customer
And that is even from the days when Key Pharmacy was located in DesMoines, Washington, to all the way to the current times now with the pharmacy located in Federal Way!
A testimonial from our happy customer
Moreover, I even occasionally depend on Key Pharmacy for medications that are needed to be sent to me, all the way to Indian Harbour Beach, Florida!!! That is what I call service!!!!!!!
A testimonial from our happy customer
The staff always treats me with impeccable service and respect. Well done to whomever trains and talks about customer service they are awesome.
A testimonial from our happy customer
I have been a customer of Key Compounding Pharmacy for approximately nine years. I receive my prescriptions via mail, always in a timely manner. The associates of your pharmacy have always been extremely kind & professional. Thank you for taking care of me.
A testimonial from our happy customer
Key Compounding (KC) Pharmacy has been very quick to respond to my phone calls and online prescription order. I have not been a customer for more than several months, but KC has already impressed me with their stellar services.
A testimonial from our happy customer
I appreciate the follow-up when the dentist's office was slow to respond to a refill request for HydroGel. Thank you.
A testimonial from our happy customer
Thank you to Cynthia for her kind, courteous, knowledgeable and quick responses to my questions and order/request for a prescription. I look forward to working again with Cynthia or whomever at Key Compounding assists me in the future.
A testimonial from our happy customer
Rachel was outstanding! After way too long of a delay returning her call - ALL of which was my fault - she was able to expedite my order so it will arrive before we leave town. She didn't have to go above and beyond, but she did. Thank you!
A testimonial from our happy customer
I have considered switching to a different closer compounding pharmacy but your customer service and attn to quality is superior and is the reason I stay. Your whole staff does an excellent job.
A testimonial from our happy customer
Key Pharmacy has literally saved my life, starting with Bill Corriston being willing to customize elemental nutrients for me in 2006 (which I am still taking), Debbie Mickel searching far and wide and somehow finding other essential pharmaceuticals for me when they have become very scarce, and everyone else there who has been unfailingly conscientious and courteous. I am greatly indebted to you all!!
A testimonial from our happy customer
Thankful to find my compounded medication at a fraction of what I was paying through a local pharmacy. Thank you!
A testimonial from our happy customer
Service is always prompt, courteous and Rx always delivered quickly. Thank you!
A testimonial from our happy customer
I also use the over the counter vitamins. Lai is very helpful and knowledgeable.
A testimonial from our happy customer
I am very thankful for key compound pharmacy. It's a shame that we do not have one here in Oklahoma. I'm feeling sooo much better being on your natural compounded rxs med . Thank you very much.
A testimonial from our happy customer
I appreciate how quickly that I heard from you and how courteous you were on the phone. And my product arrived very quickly and you kept me up-do-date online. Great service and product. Thanks.
A testimonial from our happy customer
Alejandra and Rachael were very helpful not only in getting my prescription filled and shipped quickly but also in providing me with a list of my 2015 prescriptions for reimbursement from my FSA account. Thank you, both!
A testimonial from our happy customer

I have been a client over 25 years. This is a well-run organized operation. I have recommended in the past and will be glad to do so in the future.

BTW I really do appreciate that you are offering this compounding service and I’m sure it can get really complex at times. Thanks

A testimonial from our happy customer

I always call-in my prescription refills and every time have been connected with a person who treats me with patience and takes all the time necessary to explain things and get the order correct. I thank you for your excellent customer service.

A testimonial from our happy customer

Phone communication prompt and given all necessary information. Order filled promptly and Fedx’ed with tracking notifications. Last pharmacy I used often had breakdown of prescription order from Dr., didn’t fill orders consistently and didn’t always have someone available to answer questions. I am also impressed that the order comes with a claim form with prescription info filled in. Five stars!!!!

A testimonial from our happy customer

The representative I spoke with on the phone was very knowledgeable and kind. Spoke to the pharmacist next and he provided excellent information on the potential side effects of the medication. Thank you Key Compounding! In addition, my prescriptions arrived a day ahead of expectations.

A testimonial from our happy customer

I was thrilled to be able to get my sterile medication at home again. It was very difficult for me to drive to another state to pick up my medication when I am so sick. I wanted to thank the owner for making sure KCP got its license again in my state. I am also thankful for the card and gift and wish you all a very Merry Christmas and a heartfelt thank you!!

A testimonial from our happy customer

My phone calls to order prescription refills are always answered by a friendly, professional person. I wish all companies were this efficient and responsive. Excellent customer service. Thank you.

A testimonial from our happy customer

You are one of the only companies I have ever dealt with that is excellent at what they do. Thank you!!!

A testimonial from our happy customer

Wish you were contracted with my insurance carrier. I pay more to work with you but it's worth it to me because of the quality of your staff, products, and customer service. But I still wish...

A testimonial from our happy customer

I love this place!

In addition to the high-quality product, the customer service is excellent. If there is a problem with my prescription, they call to let me know what the status is. If necessary, they call my physician and then check with me if there are any changes. As a result, the order is always correct, what I’m expecting and quickly filled. I live on the other side of the country but Key Pharmacy is still my first choice!

Thank you Key Pharmacy

for working with me continually to get my cat prescriptions to me quickly and efficiently around Holidays and weekends in a timely manner. Every single one of you has been considerate and helpful!

I pay by check which

creates some extra steps for your staff, and everyone I’ve dealt with at Key Compounding has always been so gracious about it. Thank you!

All of my interactions with Key

have been met by courteous, friendly and knowledgeable staff. Thank you for your excellent service

Phone staff has been

very helpful and courteous. Sought answer my questions, and promptly called me back with a response.

More testimonials from Happy Customers,  December, 2017

Jeri Friedman

A long time customer, Jeri has been seeking treatment for chemical sensitivities most of her life. She spent countless hours researching and learning about her ailment. Because multiple chemical sensitivity (MCS) is such an uncharted territory, it took her many years to come up with a workable treatment that greatly improves her quality of life. Here’s her story

A letter from our customer

In 1991, I was formally diagnosed with Myalgic Encephalomyelitis(M.E). Symptoms included brain fog, mental confusion, extreme post-exertional fatigue, pain throughout my body, word finding problems and difficulty reading(concentration and comprehension).

There was no real treatment at the time, so I decided to make use of my medical/science background and figure out a natural treatment on my own. I utilized information available publicly from a physician treating M.E. patients and made causes of those symptoms. I then spent a few weeks in a medical school library researching all possible natural treatments.

Eventually, I developed a protocol that utilized only vitamins, herbs, minerals and supplements. My health began improving. My initial disease, M.E., was caused by exposure to toxic chemicals at work and at home, so it was no surprise that in early 1993, I began to notice that fragrances were causing reactions; headache, fatigue, nausea, and shortness of breath.

A letter from our customer

“I asked around online if people used hydroxy and if so, where they got it. I was directed to Key Pharmacy. I called Key and was sent information. My doctor wrote the prescription for me.”

The condition slowly worsened over time until I had to wear a charcoal mask in public buildings. I was officially diagnosed with Toxic Encephalopathy(T.E.-commonly called MCS) in 2002.

The condition was fairly stable until June of 2004. I was in a physician’s waiting room and sprayed half a can of Grade air “ freshener” into the room. Everyone started coughing and gagging. My mask was overwhelmed. I had left. This exposure pushed me into severe T.E. I was sick for days. Symptoms included: headache, fatigue, difficulty breathing, pain, weakness, nausea, irritated eyes, nose, ears, throat, lungs, and skin, brain fog, problems sleeping, and difficulty concentrating.

I had to buy a half face respirator to wear in public buildings and other people’s homes. I could no longer come into my home after being out any place without stripping, leaving the clothes in the garage and immediately showering thoroughly. I also no longer could bring anything into the house(including food) without outgassing it, washing it, or repackaging it. I rid my house of all scented products, which was a huge help.

” Key Pharmacy has been instrumental in keeping me from being bed-bound and totally non-functional. They understand T.E. and the importance of items being fragrance-free. Unlike other sources, their hydroxocobalamin is preservative-free. They are always willing, and go out of their way, to make sure your unique needs are met. I can’t imagine any other pharmacy being so accommodating.”

In 2005, I learned about the Neural Sensitization Protocol for T.E. and also met Dr. Martin Pall on one of my Internet M.E. groups. We spoke on the phone about his NO/ONOO cycle theory of M.E. and T.E. Dr. Pall’s protocol for treating these diseases was almost identical to mine. I was amazed. I decided to add into missing components: Trimethylglycine and Hydroxocobalamin. I asked around online if people used hydroxy and if so, where they got it. I was directed to Key Pharmacy. I called Key and was sent information. My doctor wrote the prescription for me.

I was thrilled at the difference these two supplements made. they helped with my M.E., but more importantly, I found I recovered quick from exposures and seemed to not react as severely as before as time went on. By the end of 2011, my health had improved quite a bit. Even my T.E., which is notoriously difficult to treat, had shown some improvement in the form of decreased sensitivity. I continued to practice strict avoidance and follow my protocol.

“The hydroxocobalamin I was already using to down-regulate the NO/ONOO- cycle worked because it’s a potent NO scavenger. So, it should stop the effects of the radiation. ”

The hydroxocobalamin I was already using to down-regulate the NO/ONOO- cycle worked because it’s a potent NO scavenger. So, it should stop the effects of the radiation. I decided to do an experiment. I tripled the dosage and discovered it worked. I feel so much better. A number of symptoms disappeared.

Unfortunately, I couldn’t afford to maintain such a high dose. I had to cut back, although I still was once higher dose. So, symptoms returned but that wasn’t as bad as before. In December 2015, two of my neighbors installed U-verse and one installed Comcast. These two companies use new higher powered Wi-Fi. My condition worsened. I checked and discovered there were now 31 Wi-Fi networks invading my home.

I increase my dose slightly, and there was s slight decrease in symptoms. I can’t afford higher dose. Symptoms I’ve experienced due to electromagnetic radiation poisoning are: dramatically increased tremor; heart arrhythmia; blurred vision; lack of stamina; fatigue; nausea; G.I. upset; increased allergic reactions; latent infection outbreaks; immune system damage; increased neurological symptoms( restlessness, emotional lability, short-term memory loss, confusion, brain fog, tremor, etc.) due to brain damage; severely exacerbated symptoms of my pre-existing conditions including a severe increase in reaction to chemicals.

I among home bound(two years) due to all the chemicals(especially fragrance) and electromagnetic radiation all over. Even my own home isn’t safe due to all the radiation.

Key Pharmacy has been instrumental in keeping me from being bed-bound and totally non-functional. They understand T.E. and the importance of items being fragrance-free. Unlike other sources, their hydroxocobalamin is preservative-free. They are always willing, and go out of their way, to make sure your unique needs are met. I can’t imagine any other pharmacy being so accommodating.

I live in Florida. Many people have told me I should find a local compounding pharmacy. I’ve told them:”No way! I only trust Key Pharmacy. They understand my disease. I highly doubt any local place would even know the disease exists! No thanks, I’ll stay with Key Pharmacy. I’ve been a customer for over a decade.”

I always recommend Key Pharmacy to others. I was blessed to find them.

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